You can send your query about a refund at our website or call our helpline to initiate refund process for your canceled trip. The refund would be processed according to the restrictions of the package purchased. If the booking has been made in cash, the refund amount will be directed to the address as identified by the passenger by cheque. If you purchased via debit/ credit card, then amount will be sent to that specific card account. The refund cannot be possible for any alternative account. The refund amount will transfer to any other bank account if your bank allows sending only. If payment is done by net banking then amount will be transferred to same bank account and no other option will be there.
In normal circumstances, a refund is processed almost immediately. However, in case of a credit /debit card or bank transfer, it takes a minimum of twenty-one days.
Once you purchase your packages online, you can use the "My dashboard" tab to cancel or modify your booking. The cancellation or any modification will be done by several Internet Booking tools. Any refund or any cancellation will happen according to the rule specified by the booking engines. We believe in serving our passengers as smooth as possible and therefore we have a standard cancellation policy. This policy includes: